Privacy Policy
A legal disclaimer
J&Co Trust Consulting (“J&Co”, “we”, “our”, “us”) is committed to protecting your privacy and handling your personal information with transparency and care. This policy explains how we collect, use, store, and protect your information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy requirements.
Legal Disclaimer: The information we provide through our website, services, and communications is for general operational guidance only and is not legal, accounting, tax, or financial advice. Any decisions you make based on our materials or discussions remain your responsibility, and you should consult a licensed professional for matters requiring regulated advice.
Information We Collect
We collect only the information needed to provide our services effectively and responsibly. This may include contact details, business information, financial information (when relevant), access credentials you voluntarily provide, and any documents or notes created during our work together. We do not collect unnecessary data or use your information for unrelated purposes.
How We Use Your Information
Your information is used to deliver consulting, coaching, bookkeeping, and operational support; communicate with you; build documents and systems; maintain accurate records; and improve our internal processes. We do not sell, rent, or trade your information.
Consent
By engaging with J&Co, submitting forms, or providing information during sessions, you consent to the collection and use of your information for the purposes outlined in this policy. You may withdraw consent at any time, subject to legal or contractual limitations.
How We Store and Protect Your Information
We use secure, industry‑standard tools to store and protect your information. This includes encrypted storage, access controls, confidentiality agreements, and secure document‑sharing practices. Information is retained only as long as necessary to meet service, legal, and regulatory requirements.
Sharing Your Information
We may share your information only when necessary to deliver your services — for example, with trusted contractors, regulatory bodies when required by law, or software platforms you authorize. We do not share your information for marketing or unrelated purposes.
Your Rights
You have the right to access your personal information, request corrections, withdraw consent where applicable, and inquire about how your information has been used or disclosed. We respond to privacy‑related requests within a reasonable timeframe.
Cookies & Website Data
Our website may use cookies or analytics tools to understand traffic and improve user experience. This data is non‑identifying and used only for operational purposes.
Third-Party Services
If we use third‑party tools such as Google Workspace, accounting platforms, or scheduling systems, your information may be processed according to their privacy policies. We only use reputable, secure providers.
Contact Us
For questions or privacy‑related requests, you can contact us at:
J&Co Trust Consulting
Email: info@jcotrust.ca
Location: Pickering, Ontario, Canada